Emergency Medical Situations
If you are seriously unwell, call 911 or go to the nearest emergency department immediately.
Urgent Medical Concerns (Evenings, Weekends, Holidays)
If you have an urgent concern after 5:00 PM, on weekends, or on holidays, call our main office line at 519-570-1655.
The voicemail will provide instructions on how to reach the on-call doctor. This doctor is in our FHO (Family Health Organization) and will have access to view your medical records.
Holiday Hours: On-call services are typically available from 12:00 PM to 3:00 PM on holidays.
Still Need Help?
If your concern is urgent and occurs outside of both regular office and on-call hours, call Health Connect Ontario at 811.
A registered nurse is available 24/7 to assess your symptoms and guide your next steps.
PLEASE DO NOT GO TO A WALK IN CLINIC. We do not receive any reports from the care you receive there and they do not have access to your medical records during your visit.